FirstView 1.0 App by First Student
*Registration is available the 1st week of school*

This school year, we are launching FirstView 1.0, the new and enhanced bus tracking app for parents/caregivers. (The current FirstView version will no longer be in use for the 2025-2026 school year.) To use the app, parents/guardians will be required to download the new app on their phone and create a new account.

FirstView 1.0 is a free app that allows parents or caregivers to track their student’s bus location and distance.  Real-time GPS data gives an estimated time of arrival to your stop, which is provided on the FirstView map.

For privacy reasons, the app only allows families to see busing information for their student. Families will need their student’s ID number in order to be linked to the correct account.  This information can be found on the Parent Command Center.

With FirstView, parents and caregivers can download the secure, easy-to-use vehicle tracking mobile app that will allow you to stay easily connected with your student(s) daily trips.

• See the real-time vehicle location via GPS and track its progress.
• Easy access to vehicle details as well as updates regarding any changes.
• Receive multiple distanced-based ETA notifications when the vehicle is getting close.
• Set-up family members and caregivers to receive trip email alerts.
• Dedicated customer support team for all app-related questions.

FirstView® provides a dedicated customer support team on Monday through Friday to assist you:

• Call toll-free at 1-888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET
• Email Customer Support at support@myfirstview.com
• In app feedback via the Contact Support button

Tim Jordan, Supervisor of Operations
225-658-4969